GoTo Resolve Status
All Systems Operational

About This Site

Welcome to GoTo status page for GoTo Resolve. Any known issues affecting this product will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.
Please reach out to our Customer Support team at https://support.goto.com/ if you have questions or need additional assistance.

Devices Operational
Helpdesk Operational
MDM ? Operational
Remote Execution Operational
Reporting Operational
Support Operational
Login Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
GoTo Resolve - Maintenance Mar 23, 2024 06:00-08:00 UTC
As part of our commitment to provide exceptional service and reliability to our customers, GoTo Resolve will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: March 23, 2024, 6:00 AM UTC to 8:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2-hour maintenance window.

What to expect: During the maintenance window, GoTo Resolve customers will experience 2 hours of unavailability for purchasing activities (adding seats, modifying subscriptions), downloading invoices, and processing quotes.

We would like to thank you for your patience and understanding during this time.

Posted on Feb 28, 2024 - 20:33 UTC
Past Incidents
Mar 1, 2024

No incidents reported today.

Feb 29, 2024
Resolved - From Feb 29, 18:10 UTC until Feb 29, 18:23 UTC, a subset of customers may have experienced difficulties in accessing the marketing sites. Immediately after the root cause of the issue was discovered, it was promptly fixed.

We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

Feb 29, 06:30 UTC
Feb 28, 2024

No incidents reported.

Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.